Client Agreement

Amend Movement – Counselling Privacy and Confidentiality Agreement

1. Nature of Services

You are engaging in a 60-minute online counselling session delivered by Amend Movement. These sessions provide a non-clinical, trauma-informed approach focused on building self-awareness, emotional regulation, and personal growth.

Amend Movement counsellors do not diagnose, prescribe medication, or provide clinical mental health treatment. Where appropriate, clients may be referred to or encouraged to engage with other qualified professionals for additional support.

2. Confidentiality

Everything discussed in session remains strictly confidential. Your privacy will be maintained in accordance with professional ethical standards, except in the following situations:

• There is a serious or imminent risk of harm to yourself or another person
• There is a legal obligation to disclose information (e.g. child protection or court order)
• You have provided written consent for information to be shared with another professional

Session notes may be taken to support your progress and are securely stored in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

3. Client Responsibilities

By participating in this session, you agree to:

• Be punctual and attend your session at the scheduled time
• Engage with honesty, openness, and commitment
• Take personal responsibility for your own wellbeing and choices outside of sessions

Counselling is an active process — your growth depends on your willingness to reflect, engage, and apply what arises within the work.

4. Session Details

• Session Length: 60 minutes
• Format: Online (Zoom)
• Fee: As stated on the booking page or by prior agreement
• Payment: Required prior to the session unless otherwise arranged

5. Cancellation Policy

• Cancellations must be made at least 24 hours before your scheduled session
• Cancellations within 24 hours may be charged at the full rate
• Missed sessions without notice are considered forfeited

6. Limitation of Liability

Amend Movement and its facilitators are not liable for any decisions, outcomes, or emotional responses resulting from your participation. You accept full responsibility for your wellbeing, choices, and the integration of counselling insights into your life.